FREQUENTLY ASKED QUESTIONS
WHEN AND HOW DO I PAY?
Your session fee is due in full on the day you book your session. I will send you an invoice that has an easy to use PayPal access link. I will also send you an electronical contract to sign. Once I have received the payment and notification of the signed contract, I will send you a confirmation e-mail with details of your booking and useful information to help you enjoy your photo experience to the full.
The product package cost is due on the day of ordering, which will be via your personal online password protected gallery. You will receive a link to your personal online gallery once the gallery is ready to be viewed or if you prefer I can come to your home for your viewing reveal ordering session generally 2 weeks after your photoshoot.
DO YOU HAVE CORONAVIRUS PRECAUTIONS IN PLACE AT YOUR PHOTO SESSIONS?
Yes, during these uncertain times in the Covid-19 pandemic I am following the government's guidelines in practising as much as a safe environment as possible. I am only able to do outside photo sessions at the moment, where I will wear a face mask and on those occasions I need to take my face mask off (to pull a funny face to a child I am photographing to get a giggle or laugh out loud reaction ) I will stay at least 2 metres away form my clients.
I am using a variety of lens length so I can still capture the requirements of my clients and keep a safe distance from each other. Instead of being quite 'hands on' with posing my clients, I will instruct my clients how to pose with suggestions and guide them in ways to feel relaxed.
I clean down all my equipment before every photo session with anti bacterial wipes. I also offer online consultations via Zoom, email or phone call to help guide my clients in all the options that will suit each individual client. Also I offer my clients the chance to have a completely 'contact free' chance to view their finished images on an online photo gallery where you can order products at ease at home. I will then personally order your product from the professional photo lab or bespoke framers to complete your order and hand deliver it to your door, social distancing of course, when it is ready. This can take from 10 days to 6 weeks, depending on what products you order.
IS THERE AN OBLIGATION TO BUY ANY PRODUCTS?
The short answer is no.
I will let the images speak for themselves. I will just guide you and let you know of your options.
For portraits, there is no obligation to buy any photo product. There is no hard sell. You just need to pay the session fee and then if you would like to purchase any photos you can start by choosing a digital collection. The Portrait collections start at 10 digital photo files. If you want to personalise your collection further, you can then add items from the Add On Menu, like framed prints, canvases, photo books and prints.
For Head Shots -There is a session fee for head shots and again no obligation to buy photo products and the packages start from 2 digital files or 7 social media size photo files.
For Children's Parties, there are three all inclusive packages to choose from when booking. You will need to tell me before the event which package you want. However, you can upgrade from the extensive digital package to the top Deluxe Digital and Print package.
For Events and Business Imagery, please contact me for a personal quote to accommodate your business or event's needs.
HOW LONG DOES IT TAKE UNTIL I GET MY PHOTOGRAPHIC PRODUCTS?
It depends on what you order. Digital files can be transferred to you via a zip file almost immediately once you purchase them via the online gallery. If you order digital files to be presented on a USB stick and any unmounted prints via the online gallery or a face to face viewing and ordering session, it can take 1- 2 weeks.
Canvases, framed prints and albums can take up to 6 weeks. I will check each product for quality control before I hand deliver or post it to you at your home or business.
DO YOU HAVE A PUBLIC LIABILITY INSURANCE?
Yes, I have insurance for all my camera equipment including public liability insurance and all my portable electrical studio equipment is pat tested to ensure it is safe in your home or place of business.
SARAH CURTICE PHOTOGRAPHY
"Just had a shoot done by Sarah for her Ink Me project. I was very nervous but Sarah was lovely and put me at ease straightaway. The end results speak for themselves, for someone who doesn't really like pictures of herself in general...I love 99% of these...
Thank you Sarah xx"
"Sarah is insanely talented. She has taken some amazing family photos of me and my boys - and perfectly captured our crazy personalities."
"Sarah is absolutely brilliant! Great work! And OH MY GOD so much effort to make my boy smile. Result - beautiful Christmas memories ! Wonderful as always. Thank you Sarah!"